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(More customer reviews)climb up into the baffle and popped the top piece off that closed the open hole on the top and slipped through the top of the baffle. The baffle comes with several of these depending on the thickness of your pole which one you use. My husband had wondered about this piece from day one if this was too flimsy and could be pushed off by the squirrels and sure enough they finally figured it out.We bought ours directly from the makers of this baffle and I emailed them about two days ago and haven't heard back. Some how I feel we aren't the only ones to discover this. We will have to do one of two things now. Either put a thicker ABS over the pole so there is no need to use the piece they push off to cover the gap or some how secure the top piece so it can not be just pushed off. We were very disappointed to see the squirrel on top of the birdfeeder and I think we spent like $60.00 some for ours a year ago.
Update 6-14-10 Well finally got ahold of Dr. Kim Sena who owns and founder of this and he sent me more gaskets and I tried the smaller gasket that is more snug against the pole. It has been about 1 month and the squirrel not only chewed the gasket off but also the hard plastic top cover pieces. So now not even a replacement gasket will fit on the top of the baffle. I emailed Kim back and have yet to hear back from it and it has been several days. He says this is the first time this has happened but some how it is hard to believe my squirrels are that much smarter than the garden variety squirrels. One thing that might work or at least for awhile is to stuff hardware cloth up into the baffle to prevent squirrel from climbing up inside to chew on the gaskets. You may want to try their more expense Squirrel Stopper with slick metal pole that probably prevents them from climbing the pole in the first place.
Update 6-17-10 got an email back from Dr. Sena and he will send me another baffle and he wants to keep in touch and try to figure a way to prevent squirrels from circumventing this baffle.
Update:7-30-10 We have stuffed hardware cloth up into the baffle and it seems to keep the squirrels out so far.
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Product Description:
Squirrel Stopper Universal baffle comes in two halves so it fits around any existing post system (including shepherd's hooks), round or square, up to 2 inches diameter. Uses our patented spring technology, so baffle moves up and down and side to side when squirrel tries to climb it. Guaranteed to stop squirrels!
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